At eBusiness.lk, we are committed to delivering exceptional products and services that cater to your digital needs. We take pride in providing our customers with high-quality products and services, and we appreciate your trust in us. We understand that there might be instances where you might seek a refund due to unforeseen circumstances. Unfortunately, we can’t provide refunds for any of our products or services due to the nature of those products and services. To maintain transparency and to provide you with clarity and peace of mind, we have outlined our comprehensive No-Refund Policy below.
This policy is applicable to all purchases made through our website, in-store, or any other platform where we sell our products and services such as social media platforms. Once you have purchased a product or service from us, it is considered final and non-refundable.
We understand that sometimes a change of mind may occur, but please understand that we cannot issue a refund or exchange your purchase for any reason, because of the nature of our products and services. This includes but is not limited to, dissatisfaction with the product or service, a change in personal circumstances, or a failure to use the product or service.
Before making a purchase, we encourage you to carefully review the product or service description and ensure that it meets your expectations. If you have any questions about our products or services, please do not hesitate to contact us for assistance. We will be happy to provide you with more information to help you make an informed decision.
In the rare event that a product or service you received is faulty, damaged, or does not meet your expectations due to an error on our part, please contact us immediately, so we can investigate the matter and provide you with an appropriate solution. However, please note that we do not guarantee a refund or exchange in such cases, but we will do our best to find a satisfactory solution for both parties.
You agree that once you make a purchase, you will not file a dispute or a chargeback against us for any reason. If you file a dispute or charge-back against us after purchase, we reserve the right to terminate all future orders and ban you from our website. We also reserve the right to take away any services we deliver to you or your client’s social media accounts.
We reserve the right to amend or modify this no-refund policy at any time without prior notice. Your continued use of our website or purchase of our products and services after any changes to this policy indicates your acceptance of the updated policy.
Thank you for taking the time to read our no-refund policy. If you have any questions, please do not hesitate to contact us.
Updated Date: 11/09/2023